We collect information that helps us provide better mobile app testing services. This happens in several ways:

We only collect what's necessary to deliver our services effectively. Nothing more, nothing less.

Your information serves specific purposes in our business relationship:

Service Delivery: We use your data to perform mobile app testing, create validation reports, and deliver results that meet your specifications.

Communication: Contact information helps us update you on project progress, discuss technical findings, and provide ongoing support.

Quality Improvement: Testing data helps us refine our methodologies and develop better validation processes for future clients.

Legal Compliance: Some data retention serves regulatory requirements under Thailand's Personal Data Protection Act and international standards.

We never sell your information to third parties or use it for purposes you haven't agreed to.

Protecting your data isn't just policy—it's fundamental to our business. Here's how we do it:

Technical Safeguards: We use encryption for data transmission and storage, secure servers with regular security updates, and restricted access protocols.

Physical Security: Our Thailand offices maintain controlled access, secure workstations, and proper disposal procedures for sensitive materials.

Personnel Training: Our team receives regular training on data protection, confidentiality requirements, and security best practices.

Regular Audits: We conduct quarterly security reviews and update our protection measures based on current threats and technology.

While we implement strong security measures, we'll always inform you promptly if any security incident affects your data.

You have meaningful control over your personal information. Here are your rights and how to exercise them:

To exercise these rights, simply contact us using the information below. We'll respond within 30 days and guide you through the process.

We're selective about data sharing and always prioritize your privacy:

Service Providers: Some technical operations require trusted partners—cloud hosting, security services, or specialized testing tools. These partners operate under strict confidentiality agreements.

Legal Requirements: We may disclose data when required by Thailand law enforcement or regulatory authorities, but only to the extent legally necessary.

Business Transfers: If Chargeofradiance merges with another company, your data would transfer under the same privacy protections.

Client Authorization: Sometimes clients request that we share testing results with their development teams or stakeholders. We only do this with explicit written permission.

We never share data for marketing purposes or sell information to third parties.

We keep your data only as long as necessary:

Active Projects: During mobile app testing projects, we retain all relevant data to deliver comprehensive services and support.

Completed Projects: After project completion, we keep testing data and communications for 3 years to provide ongoing support and reference.

Marketing Communications: If you've subscribed to updates, we keep contact information until you unsubscribe or request deletion.

Legal Requirements: Some business records must be retained for 7 years under Thailand corporate law.

Automatic Deletion: Our systems automatically remove data when retention periods expire, unless you've requested earlier deletion.

You can request immediate data deletion at any time, subject only to legal retention requirements.

Our primary operations are in Thailand, but some data processing involves international transfers:

Cloud Services: We use reputable international cloud providers with data centers in secure jurisdictions and appropriate privacy certifications.

Client Requirements: Some multinational clients require testing data to be accessible from their global offices under controlled conditions.

Technical Support: Specialized software tools may involve data processing in countries with adequate privacy protections.

Safeguards: All international transfers use encryption, contractual protections, and compliance with Thailand's PDPA requirements.

We ensure that your data receives the same level of protection regardless of where it's processed.

Privacy practices evolve, and so does this policy:

Regular Reviews: We review this policy annually and update it to reflect new services, legal requirements, or industry best practices.

Notification Process: For significant changes, we'll email active clients at least 30 days before implementation and post updates on our website.

Minor Updates: Small clarifications or administrative changes will be posted on our website with the updated effective date.

Your Options: If you disagree with policy changes, you can discuss alternatives with us or request data deletion before new policies take effect.

We believe in keeping you informed about how your privacy protection evolves with our business.